We do not offer any returns or exchanges on any items under any circumstances. All items must be checked at point of sale. After payment we can not be held to account for unwanted or faulty items; disclaimers for faulty items that are sold as seen are disclosed at point of sale.

Online orders

We will provide you with as many images as you need to satisfy yourself prior to purchase. If on the rare occasion the item is not fit for purpose we may use our discretion to offer an exchange. We reserve the right to refuse an exchange depending on individual circumstances. If an exchange is agreed the item must be returned in the same resalable unworn condition it arrived to you with packaging on the next working day. Evidence of return date will be required.

Preorders

Preorders are taken in advance of release date. On the rare occasion of an unreasonable delay or cancellation in the product being released Neyyer's Boutique will offer a full refund. We endeavour to keep you informed in this instance.